Wednesday, November 29, 2006

muthaboard

serious problems with my dell inspiron
HUGE problems
scary blue screen

i spent $41 and 2 hours talking with india the other night trying to figure things out
after running many diagnostic tests with my computer shutting down cause the battery is fucked up (but doesn't qualify for the replacement program) i was reassured by andyrod the dell service representative
"ma'am everything will be fine"

the entire country and maybe his country has had their battery replaced but my model doesn't qualify?

so in addition to the burning battery that doesn't recharge and might explode andyrod says it's the motherboard

what is a motherboard?
where do you buy it?
i haven't seen motherboards on sale with rebates in the best buy circular?

andyrod and his supervisor have called 5 times tonight...FIVE
is this good customer service at dell or stalking?
nordstroms doesn't call five times

i'm screening all calls
i can't play with india tonight
this is a job for axel
i hope he's relaxing on his cruise with his mutha cause he's got a lot of work to do when he returns

7 Comments:

Anonymous Anonymous said...

Is android's name Fred? And can we watch the language out of respect for our junior members? Is that F Bomb realy integral ti your story? I think not. Edit now.

9:56 PM  
Blogger Chuck said...

How old is your laptop? I suspect Dell will send you a prepaid box to put it in and it will get mailed back to HQ, where they will replace the motherboard for you.

That's what happened with mine.

8:24 AM  
Blogger Chuck said...

Oh, and you can find motherboards on sale, you just aren't looking in the right spot.

The motherboard docks into what is known as the kitchen where it is responsible for the soup and nuts of the computer.

It also occasionally exchanges information with the fatherboard, which runs the whole shebang.

When the mother and father boards aren't communicating, then you get the blue screen of death, which you saw.

Tell India your tech friend told you the mother and father boards weren't communicating properly, he'll know how to fix it.

8:30 AM  
Blogger PokerPro said...

So chuck, where do babyboards come from?

11:36 AM  
Blogger PokerPro said...

CNN, take your laptop up to the new restaurant on State Street. It's called Punjabi. Ask for Apoo, he runs the squishy machine but is also a part time computer tech and you will save a bundle on the long distance charges!

11:38 AM  
Blogger PokerPro said...

I have to agree with PinF on the vulgarity call! If it is not INTEGRAL to the story line then please don't use expletives since we now have some junior blogging members that don't need to be exposed to the dark side quite yet!

11:40 AM  
Blogger akjn westside said...

just back to Melbourne today and informed ak of the motherboard issue...bummer....that stiks that your model happens to not qualify.
we are recovering...the Betty is full, so we are on the waiting list.

8:20 PM  

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